Privacy Policy
Last updated: January 20, 2025
1. Introduction
Restflow ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital menu platform and services.
2. Information We Collect
2.1 Personal Information
- Restaurant Information: Business name, address, phone number, email address
- Contact Information: Name, email, phone number of restaurant owners/managers
- Payment Information: Billing details, payment method information (processed securely through third-party providers)
- Account Information: Username, password, profile information
2.2 Usage Information
- Menu Data: Food items, prices, descriptions, images
- Order Data: Customer orders, order history, preferences
- Analytics Data: Website usage, feature utilization, performance metrics
- Device Information: IP address, browser type, device type, operating system
3. How We Use Your Information
- Provide and maintain our digital menu services
- Process orders and payments
- Send service-related communications
- Improve our platform and develop new features
- Provide customer support
- Comply with legal obligations
- Prevent fraud and ensure security
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:
- Service Providers: With trusted third-party providers who assist in operating our platform
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with mergers, acquisitions, or asset sales
- Consent: When you have given explicit consent
5. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes:
- SSL encryption for data transmission
- Secure data storage with access controls
- Regular security audits and updates
- Employee training on data protection
6. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.
7. Your Rights
Depending on your location, you may have the following rights:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Objection: Object to processing of your information
8. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
10. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
12. Contact Us